| Our customer service support staff may be reached directly at our main dial in number of each location at any time Monday through Friday 8:00am to 5:00pm. Those customers participating in our maintenance contract programs may dial in at any time 24 x 7 and an on call service technician will be notified to assist you. The staff should always be courteous and promptly attend to your request. Scheduling of service requests are on a first come basis with the exception of our maintenance contract customers that receive automatic priority support.
At any time during a service request if your expectations are not being met please escalate your concern to the Manager or Vice President level.
Locations and service support numbers:
- Abilene, TX : 325-695-6962
- Bryan, TX: 979-775-6239
- San Angelo, TX: 325-658-3566
To escalate a concern or express a compliment at a local level please contact:
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Abilene : |
Lewis Bergman at 325-695-6962, ext: 1601
Email:
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Bryan : |
Jim Sheldon at 979-775-6239
Email:
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San Angelo : |
Buz Wojtek at 325-658-3566
Email:
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A Message from the President of Texas Communications
If at any time you believe your request has not been properly handled please contact me directly via email at
or via phone at 325-695-6962. This will allow you to speak to Lewis Bergman, the President of Texas Communications.
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