Our Guarantee

Texas Communications sales products for many manufacturers. Our guarantee is to inform you of the basic guide lines of the warranty provided by the manufacturer. Texas Communications upon request will obtain a full warranty disclosure direct from the manufacturer on behalf of the customer. Texas Communications will assist the customer with warranty procedures at any time requested. For those products not allowing any reimbursement for direct field customer support the customer will be responsible for all charges from Texas Communications to facilitate in the warranty repair process.

Within the context of a System Solution Sale, Texas Communications guarantees the performance of the provided system to meet or exceed the mutually agreed upon Performance Expectations, as stated on the “Performance Expectations” document. This document should be signed by an authorized representative of both Texas Communications and the prospective customer or buyer as well as witnessed by at least one arbitrary party as part of the purchase agreement or contract. In the event no such document exist Texas Communications guarantees that the components of the system will perform at the manufacturers specifications and if not, the standard warranty procedure will be utilized to correct the defect in the material.